Maximize Efficiency with an AI-Powered Shared Inbox
Manage and oversee AI-powered responses, collaborate effortlessly, and ensure every customer inquiry gets handled efficiently—all from a single, centralized inbox. With smart automation and human oversight, your team stays in control while maximizing productivity.
Better Conversations with a shared Team Inbox
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Effortless Collaboration
Add private notes, tag team members, and streamline internal discussions without disrupting the customer conversation.
Predefined Responses
Save time with instant replies and AI-powered FAQ automation, enabling faster resolution and improved customer.
Seamless AI & Human Handoff
Easily switch between AI-driven responses and human support when needed, ensuring smooth and uninterrupted.
features 1
AI-Driven Collaboration & Full Control
Empower your team with a shared inbox that allows multiple agents to supervise, tag, and categorize conversations for streamlined workflows.
Easily track customer interactions across all channels, ensuring seamless collaboration and personalized responses.
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Smart Ticketing & Prioritized Assignments
Automatically create, categorize, and assign tickets to human agents or AI based on urgency and priority.
Improve response times by directing inquiries to the right team member, reducing backlog, and enhancing service quality.
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Omnichannel Messaging for Seamless Support
Respond to customers across multiple channels—email, chat, WhatsApp, and more—all from a single, AI-powered inbox.
Maintain context and history across platforms to deliver a unified and personalized customer experience.
features 4
AI Assistance with Human Oversight
Leverage AI to automate responses and handle routine inquiries, while allowing agents to step in whenever necessary.
Take full control over AI interactions, ensuring compliance, accuracy, and a human touch whenever the situation demands it.
Communicate Across All Channels With Sandra
Don’t stop at WhatsApp—unlock the full potential of your business by adding more channels. Reach your customers where they are with personalized, real-time communication across multiple platforms.
Phone call
Manage Inbound or Outbound calls seamlessly.
Manage Inbound or Outbound calls seamlessly.
Email & SMS
Instantly engage customers with tailored messages on the platforms they prefer.
Instantly engage customers with tailored messages on the platforms they prefer.
Whatsapp
Seamlessly connect with customers through instant messaging.
Seamlessly connect with customers through instant messaging.
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