Analytics

Call Analytics That Drive Better Marketing & Sales Performance

Tailored for Your Needs

Unlock valuable insights from every call. Optimize marketing spend, enhance customer interactions, and drive more conversions with AI-powered analytics.

Call Performance Tracking

Gain deep insights into every call with AI-driven analytics. Understand customer intent, measure conversions, and optimize strategies for maximum impact.

Marketing ROI Attribution

Get full credit for every call-driven conversion. Link inbound calls to campaigns, keywords, and channels to justify and optimize your marketing spend.

Intelligent Call
Routing

Automatically direct calls based on customer needs, priority, and intent. Ensure every caller reaches the right agent—AI or human—for seamless resolution.

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Ingest Calls

Seamlessly capture and process every customer call to unlock valuable insights and optimize interactions in real-time.

Effortlessly record and store call data with AI-driven processing to ensure no conversation is lost.

Sync call data across all customer touchpoints to maintain a unified and actionable view of every interaction.

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Analyze

Turn every call into actionable intelligence with AI-powered analytics to enhance decision-making and performance.

Understand customer emotions and intent instantly to improve response strategies and increase satisfaction.

Identify patterns, measure agent efficiency, and optimize call handling with real-time performance reports.

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Show and search transcripts

Access, review, and search full call transcripts effortlessly to streamline workflows and improve customer support.

Find crucial moments in conversations instantly with AI-powered search and keyword detection.

Get automatic, structured summaries of every call to reduce manual work and accelerate decision-making.es.

Maximize the potential of Sandra with no-code integrations.

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Uses cases

What’s more?

Customer Management

Manage all customer interactions in one place. Keep track of conversations, inquiries, and tickets for efficient customer service.

Summary And Transcription

Get automated transcripts and summaries of all your calls. Save time on note-taking and focus on delivering quality service.

Raising Tickets

Handle customer issues with ease. Automate ticket generation and assign it to an agent for quicker resolutions.

Communicate Across All Channels With Sandra

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Don’t stop at WhatsApp—unlock the full potential of your business by adding more channels. Reach your customers where they are with personalized, real-time communication across multiple platforms.

Phone call
Manage Inbound or Outbound calls seamlessly.

Email & SMS
Instantly engage customers with tailored messages on the platforms they prefer.

Whatsapp
Seamlessly connect with customers through instant messaging.

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