Multichannel Solution
Streamline Your Business Communication with AI by WhatsApp
Tailored for Your Needs
Manage all customer interactions in one place with WhatsApp. Effortlessly connect and respond in real time, from scheduling to support.
Inbound Support
Streamline customer queries by automating responses and routing them to the right agent based on priority.
Marketing Campaign
Tailor your marketing messages to fit individual preferences and boost conversions.
AI/Human Transfer
Switch between AI-driven support and human agents for complex inquiries. No interruption in the conversation flow.
feature 1
Scale Your Business with Inbound Support
Efficiently manage all incoming inquiries with AI-powered tools, helping your business respond to customer needs faster while keeping service quality high.
Smart Routing: Direct incoming customer inquiries to the right agent, department, or team automatically, improving efficiency and response times.
Real-Time Notifications: Stay on top of inbound requests with instant alerts, ensuring no customer query is missed or delayed.
feature 2
Drive Campaign Results with WhatsApp
Leverage WhatsApp campaigns to maximize customer engagement and sales. Ensure your message reaches the right people and track progress in real-time for optimized outcomes.
Personalized Campaigns: Create tailored campaigns that speak directly to your audience with custom messages to boost engagement and conversions.
Real-Time Insights: Monitor campaign performance in real-time to make data-driven decisions and optimize your outreach strategy.
feature 3
AI-Led Conversations with Human Backup
Reduce manual workload by seamlessly transferring between AI and human agents — ensuring uninterrupted customer support at all times.
AI-Powered Responses: Automatically handle simple and frequent inquiries, with AI providing instant, consistent responses, freeing your team to focus on more specialized tasks.
Smooth Transfer: When necessary, AI can quickly transfer the conversation to a human agent, providing context so customers don't need to repeat themselves.
Uses cases
What’s more?
Managing Appointments
Instantly book and confirm appointments via WhatsApp, with automated reminders and follow-ups.
Order Updates
Keep customers informed about order status in real-time. Automate responses for order confirmations, shipping details.
NPS Survey
Collect valuable feedback directly from your customers . Measure satisfaction and track areas for improvement.
Communicate Across All Channels With Sandra
Don’t stop at WhatsApp—unlock the full potential of your business by adding more channels. Reach your customers where they are with personalized, real-time communication across multiple platforms.
Phone call
Manage Inbound or Outbound calls seamlessly.
Manage Inbound or Outbound calls seamlessly.
Email & SMS
Instantly engage customers with tailored messages on the platforms they prefer.
Instantly engage customers with tailored messages on the platforms they prefer.
Whatsapp
Seamlessly connect with customers through instant messaging.
Seamlessly connect with customers through instant messaging.
Start Transforming Your Bancassurance Experience Today
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